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Thank you for contacting Integrative Health & Wellness Associates. Admin staff checks the portal intermittently thoughout the day. We will get back to you as soon as possible. We look forward to assisting you with getting to the root cause of your health concerns! Dr. V will be out of the office until November 18th; all clinical messages will be responded to upon her return. Thanks for your patience and understanding.

If you have a medical emergency, please dial 911 or go to the nearest Emergency Room.

If you have an urgent medical concern, please contact your Primary Care Physician or Urgent Care Center.

If you are seeking an integrative medicine consultation, kindly send us a secure message with the type of appointment requested (New Patient, Follow Up, Health Coaching, Telehealth, Telephone, or In Person). We will get back to you as soon as possible.

For any other questions, kindly send us a secure message and a member of our team will get back to you upon our return to the office.

Thank you!

Welcome to the IHWA Patient Portal!

***In order to fulfill your appointment request, we will need you to complete a Financial Agreement form on your portal with your selection of a package or a la carte visit for us to confirm your appointment date and time.***
***Please message us through the portal if you need assistance with accessing your Forms and Questionnaires. ***

In order to provide the highest level of care, please read this policy document to enhance your interaction with your clinician and office staff and ensure prompt delivery and response time:

The IHWA Patient Portal is an important tool meant for basic administrative communication between you and our team. The portal is a convenient way for you to update your medications, supplements, forms, consultation reports, progress notes, test results from other clinicians, etc., and to review your completed forms and functional medicine test results.

1. The IHWA Patient Portal is the preferred and primary mode of communication for the practice. The IHWA Patient Portal is HIPAA-compliant.

2. Please check your spam and update your settings to ensure proper e-mail delivery of new Patient Portal notifications.

3. We cannot guarantee a secure e-mail system; therefore, IHWA will not accept or respond to any incoming patient e-mails. Patients are instructed to use the Patient Portal Secure Message feature to communicate with the IHWA team.

4. Appropriate use of the portal includes questions about appointments, switching from in person to phone/telehealth, administrative/logistical questions, and basic Yes/No type clarifications that can be answered by our team members.

5. The subject of your secure portal message should be very clear and specific. If the topic changes, please create a new portal message with the new subject.

6. Clinical concerns are best addressed by scheduling an appointment through the patient portal.

7. It is important to remember that portal messages do not replace appointments. If there are any clinical questions that require an IHWA clinician's time, attention, or coordination of care with you or other healthcare providers beyond a quick Yes/No clarification, or if it has been more than 8 weeks since your last visit or if new medical issues have arisen since your last visit, you will be asked to set up a phone, telehealth, or in person consultation with an IHWA clinician.

8. We have a 10 business day message policy (as we are seeing patients all day) and we may charge/invoice based on time spent.

9. It is understood that portal messages are considered non-urgent. IHWA clinicians are not primary care providers. IHWA clinicians do not provide preventative, emergency, or after-hour care services. If you have any urgent health concerns, kindly contact your Primary Care Provider, Specialist, nearest urgent care/emergency room, or call 911.

10. Please keep messages concise so we can answer them as efficiently as possible.

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Use the form below to sign in to the patient portal to begin managing your records. If you have not logged in before and are a patient who did not sign up online, then you must sign up for an account next time you are in the office.